During a heatwave, an HVAC company's phone rings off the hook. Customers are frustrated, hot, and demand immediate service. The first company to answer the phone gets the $1,500 replacement job. But keeping human dispatchers working 24 hours a day eats directly into gross margins.
The Emergency Booking Agent
By implementing an Evolvv AI Voice Agent, your business never misses a midnight emergency call. The AI instantly gathers crucial details: Address, unit model (if known), issue description, and whether the home has vulnerable individuals (like seniors or babies) requiring expedited service.
ServiceTitan Integration
Our AI voice systems do not merely take messages. They are deeply integrated via API to platforms like ServiceTitan or Housecall Pro. The AI checks technician routing schedules, secures a preliminary appointment window, and automatically sets the customer's expectations, sending an SMS confirmation instantly.